Shipping & Delivery

 

Orders of $50* or more will recieve FREE DELIVERY!

 

For all orders under $50*, our delivery charges are as follows:

 

Type Delivery Time Under $50* Over $50*
Express  (1-2 Business days) $7.99 FREE
Premium  (Overnight on a Business day to Metro Areas) $11.99 $7.99

 

Our courier delivery service cannot deliver to PO Boxes. Please use a fixed business or residential address when placing your order.

 

A signature is required upon delivery. If no one is available to sign for the parcel, a notice will be left at your address notifying you to contact the courier for further delivery arrangements, or pick-up.

 

Please allow an extra 1-2 business days for delivery during public holidays:

  • 1st January: New Year's Day
  • 26th January: Australia Day
  • March: Labour Day (Victoria)
  • Good Friday
  • Easter Saturday
  • Easter Monday
  • 25th April: Anzac Day
  • June: Queen's Birthday
  • Friday 2nd October: Grand Final Day Parade
  • 1st Tuesday in November: Melbourne Cup Day
  • 25th December: Christmas Day
  • 26th December: Boxing Day

 

* Including GST
 

 

Order Tracking

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Once your order has been placed, an automated email containing your tracking number will be sent to your email. Using the consignment number, you can track your package here.

 

An automated email will be sent to your email address once your order has been received and another once your order has been processed & shipped.

 

*If you are having difficulty logging into your account, your account may be inactive. Please make sure you activate your account via the emailed link after registering, or contact our customer service team.